WordPress
frequently asked questions
Do your themes work with Blogger or WordPress.com?
- Unfortunately, no. All our themes are built for self-hosted WordPress.org sites using the Kadence Framework. This means you will need a hosting provider to host your website. If you are starting, you’ll want to start here.
Do I need to purchase the Kadence framework in addition to your theme?
- No! The Kadence Framework is free, so no additional purchase is required. If you need the features available in Kadence Pro, you can purchase them later. You can learn more about Kadence here.
How many sites can I use your theme on?
- You may use up to three websites of the theme you purchased on your website. However, you may not redistribute the theme to anyone else.
- If you are a website designer creating sites for your clients, you or your client must purchase an additional license for each website. Ready Made Pro is restricted to only supporting the person who purchased the theme, so we encourage all designers to have their clients purchase the license directly from us.
What kind of support is included with your themes?
- After you purchase your theme, you’ll want to see our follow the instructions provided to help you set up everything. If you find yourself stuck somewhere, send us a message.
- We are here to help you get your site up like the demo. Anything above this is a customization so that a customization fee may be required.
- We do not support highly customized versions of our themes by you or your designer, as this would have altered the original theme in unpredictable ways.
How long do you support your themes?
- We will provide support for up to 1 year from your date of purchase. We also have a Ready Made Pro Facebook group in which you can connect and interact with others who may be able to help answer questions. Join the group HERE
Am I able to upload my own logo?
- Absolutely!! You can add your logo for desktop and mobile!
How much am I able to customize your themes?
- You can customize quite a bit… from fonts to colors and all the content within any page or posts, and create new pages within your website.
Do you offer refunds?
- Due to the digital nature of all our products, we do not offer refunds or exchanges.
Can I use an e-commerce website with your themes?
- Most Definitely! You can install an e-commerce plugin like WooCommerce with any of our themes. All our themes come ready for WooCommerce, but if you’d like to use another checkout option, our Shop Page Templates would be a great companion to your theme.
Do I need a page builder or anything additional for your themes?
- Not at all! All our themes use the free Kadence Blocks plugin, so no additional purchase is required.
When I install your theme, will it look exactly like the demo site?
- It sure will! If you follow all our installation instructions, your new site will look exactly like our demo site immediately after installation. You will then come behind the installation, update the images, and copy them.
- Are the stock photos in the demo included with your themes?
- We use images of ElevaeVisuals (formerly Social Squares) in most theme demos. All these images are copyrighted to Social Squares and can not be used without your membership. If you do not have a membership with ElevaeVisuals, all imported images will need to be replaced.
How do I download my files after purchase?
- Immediately after purchase, you will receive an email with the details of your order and a link to download your theme files. You can also access all your downloads inside your Ready Made Pro account.
What forms of payment do you accept?
- We accept payment through our Secure Paypal, credit, and debit cards.
I’m just getting started, and I’m not very tech-savvy. Can I do this?
- You absolutely can! This is precisely why we’ve created our products the way we have: to ensure that web development is not such an overwhelming task. We, as developers, know how daunting it may seem when you first start, but we have plenty of information available and are just a short message away if you find yourself stuck in any area. We are happy to help! We want you to know we are here far beyond your purchase!
Is the theme a one-time fee or an annual fee?
- It is a one-time fee and covers using any of your websites. We intentionally keep things affordable because having a beautiful online presence shouldn’t break the bank!
I want to hire you to install it for me. Is this an option?
- You sure can! Our team can handle the entire installation for you so you can focus on getting your content together and into your new site! You can find this service by sending us a quick message here.